Legal
Privacy policy
Last updated August 4, 2026
This policy explains how Choose The Run handles information in the Choose The Run mobile app and on choosetherun.com. Questions can be sent to support@choosetherun.com.
Information you provide
- Account and profile information, including email address, display name, username, optional city and country, and profile image. Passwords are handled by our authentication provider; Choose The Run stores encrypted session credentials in the device's secure credential storage so you can stay signed in.
- Content and social activity, including activity titles and notes, photos, comments, cheers, follows, teams, invitations, race and challenge memberships, and feedback.
- Organizer content, including race and challenge settings, team details, sponsor information, prize descriptions, terms, and official-rules links.
Location, exercise, and device information
- When you record or import an activity, Choose The Run processes its GPS points, timestamps, distance, duration, movement type, and derived results such as pace, story progress, and score. Completed recordings are first saved on your device so a network failure does not lose the run, then uploaded when synchronization succeeds.
- On iPhone, if you choose Apple Health import, Choose The Run reads only the outdoor running workouts and routes you select from the previous 30 days. Choose The Run does not write health data. The current Android app does not request Health Connect access.
- Live presence is optional and off by default. When enabled during a recording, authorized friends may receive a coarse, short-lived location signal; exact live routes are not published.
- We process device push tokens and notification preferences to send requested notifications. Feedback includes the app version and device platform so we can diagnose the report. The app also keeps a bounded local diagnostics log. That diagnostics log stays on the device unless you choose to share it.
Body measurements
Choose The Run can estimate your body measurements from photographs you take in the app. The photographs are processed on your phone and stay on your phone. Your log keeps the outline that was traced from them, not the photographs themselves.
You can also choose to save a copy of a capture to your own photo library. That copy sits outside the app, where your phone’s own backup and sharing settings apply to it.
Optional usage and reliability telemetry
Choose The Run does not send app usage or reliability telemetry unless you turn on “Share usage and diagnostics” in Settings. When enabled, the app may send a random installation identifier, app version, device platform, route-pattern screen names, feature interactions, load durations, API service category and result, and GPS sampling-health summaries. It does not send exact GPS points, exact recorded routes, health records, contact lists, activity notes, photos, or message content as telemetry.
Telemetry sent while you are signed in may be associated with your account. The receiving service also derives a rotating hash from network information and coarse country or region for abuse prevention and aggregate reliability analysis. Turning the setting off stops new collection and clears unsent telemetry from the device; it does not automatically erase telemetry already accepted by the service. Server telemetry follows the retention and deletion practices described below.
How information is used
We use information to:
- authenticate accounts and keep them secure;
- record, validate, synchronize, score, and display activities;
- operate stories, races, challenges, teams, programmes, social features, and invitations;
- deliver notifications and respond to feedback or support requests;
- prevent fraud, abuse, duplicate submissions, and unsafe access; and
- maintain and improve reliability and accessibility.
What other players can see
Visibility depends on the feature and choices shown in the app. Public or shared activity surfaces may show your profile identity, activity summary, photos, notes, and score. Choose The Run does not publish the exact recorded route on those surfaces. Private races and authorized team areas are limited to eligible participants under server access rules.
Service providers and disclosure
Choose The Run uses service providers to operate the product, including Supabase for authentication, database, storage, and consented telemetry; Expo services for app builds and push delivery; Apple and Google platform services for app distribution, permissions, health imports, and notifications; and Vercel for website hosting. These providers receive the requests needed to provide their services and may process network metadata such as IP address, request time, device or browser type, and requested service address under their own applicable terms. We may also disclose information when required by law, to protect users or the service, or as part of a business transfer with appropriate safeguards.
The Choose The Run website does not run advertising trackers or website analytics. Choose The Run does not sell personal information.
Photos and legacy feedback attachments
Choose The Run media currently uses a publicly readable storage service. Photos are normally reached through the visibility-controlled app surfaces, but a person who obtains a direct media URL may be able to open that file. Do not upload sensitive information in an activity photo. The current Choose The Run client does not accept feedback attachments; an attachment submitted through an older version may remain linked to its feedback record while a verified deletion or support request is processed.
Retention, security, and deletion
We keep account and gameplay information while it is needed to provide Choose The Run, preserve shared competition results, meet legal obligations, resolve disputes, and protect the service. Local pending recordings remain on the device until they synchronize or you remove them. Shared or finalized competition records may need to be de-identified instead of erased so other players' standings remain consistent.
If you ask to hear when Choose The Run launches, we keep that email address for no more than one year from the first time it was submitted. Submitting it again does not restart the year. An unsubscribe stops launch messages immediately and schedules the address for deletion within 30 days.
We use access controls, encrypted network connections, secure mobile credential storage, and server-authoritative permissions. No system can guarantee absolute security.
To request account and data deletion, follow the instructions on the Choose The Run account deletion page.
Your choices
You can change profile, activity visibility, live presence, notification, telemetry, health, and location choices through Choose The Run and your device settings. You may request access, correction, or deletion by emailing support@choosetherun.com. We may need to verify that you control the account before acting on a request.
Children
Choose The Run is not directed to children under 13, and we do not knowingly collect personal information from a child under 13. Contact us if you believe a child has provided information so we can investigate and take appropriate action.
Changes to this policy
We may update this policy as Choose The Run changes. The current version and its effective date will remain available on this page. Please review the current policy when the app or its data practices change.
